Returns & Exchanges

At MeTV Mall, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for most items in original condition. Whether you need a different size or a full refund, our streamlined process ensures a quick and hassle-free experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original boxing.

• 3.
  Ship the Package

  Drop off your package at any authorized carrier location or schedule a pickup to send the items back to our processing center.

• 4.
  Receive Refund or Exchange

  After our team inspects the returned goods, we will issue a refund to your original payment method or ship out your replacement item within 5-7 business days.